Policy Notice 2018-05-25T09:33:40+00:00
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Policy Notice

Lancashire Gas Services Limited is a rapidly growing company providing gas appliance installation, servicing and maintenance for local businesses. We are dedicated to bringing you and your business the highest standards of workmanship in all aspects of the industry, from customer care through to the actual work carried out on your appliances.

We are committed to maintaining the trust and confidence of our customers as we do not share your personal information (emails, contract numbers etc.) with other companies and businesses unless subcontractors are required. Please read this Policy Notice, we’ve provided information on when and why we collect your personal information, how we use it, and how we keep it secure.

 

1. Who is collecting the data?
Your information is taken by the staff at LGS.

2. What data is being collected?
In order to attend a job we collect the following information –
• Name
• Address
• Contact number/email address
• Equipment on site.

3. What is the legal basis for processing the data?
Gaining this data is necessary for the performance of a contract and needs to be collected prior to entering into a contract.

4. Will the data be shared with any third parties?
As stated above, we do not share any of your personal information with third parties unless a third party subcontractor is required. In these cases we would inform you beforehand.

5. How will the information be used?
Customer information is used internally for works processing and invoicing.

6. How long will the data be stored?
We look at keeping information for seven years. Any older than this we archive or destroy.

7. What rights does the data subject have?
As the subject you have full rights to this data. The right to request a copy of your personal data, the right to request that we correct any personal data if it is found to be inaccurate or out of date and the right to request your personal data is removed.

8. How can the data subject raise a complaint?
To raise a complaint please ring, email or send a letter and we will do our best to deal with the issue.

Contact Us

Need a quote, survey or have an enquiry? Please contact our team using the form below and someone will be in touch within 24-48 hours.

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  • Installation – Repair – Servicing

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  • Domestic – Commercial – Industrial

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